Service status

Current status of the market data service

This page shows platform configuration and the latest upstream heartbeats. Generated at 2026-11-01 23:55:13.

Some upstream sources are degraded

8 of 11 upstream sources online; pushes for affected symbols may be delayed. Payments and the console are unaffected and we are working on it.

REST API Operational

Quote queries, authentication and rate limiting.

Last checked 23:55:13
WebSocket Partially available

Live tickers, order books, trades and candle pushes.

Last checked 23:55:13
Payments and billing Operational

Orders, payment callbacks, refunds and invoices.

3 payment channels enabled
Customer console Operational

Subscriptions, tokens, orders, usage and invoices.

Last checked 23:55:13

Upstream data sources

Last heartbeat:2026-11-01 23:52:55
Source Adapter Priority Latency Last heartbeat Status
Binance Spot
binance_spot
binance P9 29 ms 2026-11-01 23:52:55 Online
富途资讯
futunn
futunn P30 — — Online
OKX Spot
okx_spot
okx P7 85 ms 2026-11-01 23:44:54 Online
老虎证券资讯
tiger
tiger P20 — — Online
Bybit Spot
bybit_spot
bybit P8 32 ms 2026-11-01 23:44:54 Online
LMAX Forex
lmax_forex
lmax P6 — — Offline
新浪财经7x24
sina
sina P10 — — Online
OANDA v20
oanda_v20
oanda P6 — 2026-11-01 10:21:46 Online
iTick Forex
itick_forex
itick P5 — — Disabled
华尔街见闻7x24
wallstcn
wallstcn P5 — — Online
TwelveData Reference
twelvedata
twelvedata P3 — — Disabled

Monthly uptime

Period 2026-11 (UTC)
Market data engine 63.56%

Share of the minutes elapsed this month in which the engine was running and writing health samples.

607 / 955 minutes
Upstream feeds 26.94%

Weighted across all upstream feeds, measured only over minutes when the engine itself was available.

1799 / 6677 minutes

Uptime is computed from minute-level health samples. Months without samples are shown as no data instead of a perfect score, so a gap in monitoring never looks like full availability. Figures are refreshed 0 秒前.

Available payment channels

Matched by the account settlement currency
Mock (Sandbox)
¥ CNY sandbox Available
Account Balance
¥ CNY Available
Account Balance
$ USD Available

This page is a configuration and heartbeat snapshot, not an SLA commitment. Contracted customers follow the service levels in their agreement. If a quote looks wrong, include the request_id from the response when contacting support.